Menilik Lemma

ECS

• Designed AWS architecture for a DoD technical solution.
• Built cloud and hybrid systems that met DoD security requirements.
• Kept systems STIG-compliant with regular OS and application patches.
• Led incident response and security assessments for enclave applications.
• Briefed program managers, government leads, and ECS executives on technical decisions.
• Wrote the technical part of new business proposals.

Booz Allen Hamilton

Requirements Standardization Lead, Tax Professional Online Account

• Cut defect leakage by 30% with new requirements templates and validation checkpoints.
• Trained 50+ stakeholders on ELM and Jira, so all teams used the same terms.
• Built a live dashboard that showed defects in DEV, TEST, and PROD.
• Wrote governance frameworks that put cross-team cloud work on one standard.

Business Functions Analyst, Taxpayer Services

• Led requirements intake with Treasury divisions for cloud solutions.
• Managed the eGain rollout and the move to Salesforce CRM.
• Changed federal business needs into AWS technical requirements.
• Forecast cloud demand to plan future contract buys.

Customer Success Lead and Assistant Architect, Enterprise Data Platform

• Made cloud processes for federal tax systems 15% more efficient.
• Cut deployment risk by 20% with better migration documents and team communication.
• Led customer work on new AWS Databricks projects.
• Changed mission needs into data lake features.

Buchanan & Edwards

• Supported USDA’s 2-year COTS migration to AWS.
• Got the contract funding to deliver AWS products and services on time.
• Showed cost-benefit analysis that helped USDA leaders choose AWS.
• Tracked KPIs for cloud operations.

Virginia Tech Information Tech Service Unit

• Supported 100+ users by phone, email, remote access, and in person.
• Managed a warehouse of 500+ computers for resale.
• Trained and gave tasks to new work-study staff.